**We will do everything we can to deliver goods within our usual timeframes, however, it is possible that small delays may be incurred. We have extended our returns policy to 30 days.**
Free Next Day UK Delivery via DPD on all orders over £50 excluding weekends. Orders under this value will have a standard UK delivery charge of £5. For deliveries to other markets please enquire at point of order.
Channel Islands, Highlands & Northern Ireland will be sent via the Royal Mail on a recorded delivery service and may take a little longer to arrive.
Orders must be placed by 2pm for Next day delivery, all orders placed on Friday will be delivered the following Monday. If you require guaranteed Saturday Delivery please contact us at the office on 01664 454920 or email firstname.lastname@example.org
RETURNS & REFUNDS
We hope that you will be happy with your purchase and will not need to return it to us, but in the event of this happening please see our returns procedure below.
Any purchase you make from our website can be returned within 14 days of purchase if you are not entirely happy with it. Please ensure you get proof of posting. Unworn / undamaged product will be refunded at full cost.
Please send all returns to
HB Shoes Ltd
19 Burrough Court
Burrough on the Hill
As soon as the return has been processed we will issue the refund back to your original payment method.
Please note we do not pay for returns to HB shoes ltd, if your product is being returned to us as you believe there is a manufacturing defect please notify us on prior to sending back.