Free 48 Hour Tracked UK Delivery via Royal Mail on all orders over £50 excluding weekends. Orders under this value will have a standard UK delivery charge of £5. For deliveries to other markets please enquire at point of order.
Channel Islands, Highlands & Northern Ireland will be sent via the Royal Mail on a recorded delivery service and may take a little longer to arrive.
Orders must be placed by 3.30pm for same day dispatch, all orders placed after 3.30pm on a Friday will be dispatched the following Monday. If you require guaranteed Saturday Delivery please contact us at the office on 01664 454920 or email email@example.com
Returns and refunds
We hope that you will be happy with your purchase and will not need to return it to us, but in the event of this happening please see our returns procedure below.
Any purchase you make from our website can be returned within 14 days of purchase if you are not entirely happy with it. Please ensure you get proof of posting. Unworn / undamaged product will be refunded at full cost.
Please send all returns to
HB Shoes Ltd
19 Burrough Court
Burrough on the Hill
As soon as the return has been processed we will issue the refund back to your original payment method.
Please note we do not pay for returns to HB shoes ltd, if your product is being returned to us as you believe there is a manufacturing defect please notify us on prior to sending back.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Connections to Sage Pay and Paypal are secure and your financial information is not stored or kept by hbshoes.co.uk.